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Lesson 6 of 13 · about 3 minutes

Trade loading: sell-in and sell-out

Shipments are not sales to shoppers.

In one line

Sell-in is what you ship to retailers; sell-out is what shoppers buy from them. Trade loading pushes extra stock in, usually with a discount, so sell-in runs ahead of sell-out.

What it does

  1. Companies book revenue on shipments, so loading lifts reported sales in the quarter it happens.
  2. Retailers normally hold four to five weeks of stock. Extra stock sits on their shelves and in their warehouses until shoppers work through it.
  3. Next quarter they order less while they sell down the overhang, so sell-in falls below sell-out.

Business and brand

Impact on the businessP&L, cash, share price

  • One strong quarter is paid back by a weak one, and the loading discount costs margin.
  • Auditors and regulators treat repeated loading to hit targets as channel stuffing.
  • Investors who see stock weeks rise discount the sales that came with it.

Impact on the brandMemory, loyalty, pricing power

  • Shoppers buy nothing extra: sell-out does not move.
  • Old stock on shelf can hurt freshness and rate of sale.
  • Retailers trust a supplier less after being stuffed.

Try it

Load the trade

Push extra stock into retailers in the first quarter. Compare what you ship with what shoppers buy.

+25%
As a share of the quarter's retail sales
Retailer stock, weeks
Q1Q2Q3Q4
7.34.04.04.0
25m30m35mQ1Q2Q3Q4Sell-outSell-in
  • Q1 net sales▲ 22.3%
  • Q2 net sales▼ 22.6%
  • Q3 net salesno change
  • Q4 net salesno change

Notice: Q1 net sales ▲ 22.3% and retailers end it on 7.3 weeks of stock. Q2 net sales ▼ 22.6% as they sell it down. Shoppers bought exactly the same. Over the year gross profit is −€0.69m against no loading: the discount.

Runs Countermove's market engine: the reference soft-drinks market, three brands, rivals holding their plans so only your change moves the result.

Sources

  • US Securities and Exchange Commission (2005), In the Matter of The Coca-Cola Company: channel stuffing in Japan
  • Blattberg & Neslin (1990), Sales Promotion: Concepts, Methods and Strategies, Prentice Hall

Check itThree questions, instant answers

Question 1 of 3You load 25% extra stock into retailers in Q1. What happens in Q2?
Question 2 of 3Which measure shows what shoppers actually bought?
Question 3 of 3Retailer stock rises from 4 to 9 weeks. What does it signal?